Commonly Asked Questions

How long does set-up & pick-up take?

Do I need to be home during set-up/pick-up?

We do not expect you to be home, as long as we have permission to enter your property.

What do I need to have ready before the event?

Indoor parties require furniture moved and floors cleaned before we arrive.
Outdoor parties require the space cleared of any rocks, sticks, or other debris before we arrive. (Yes, even dog poop!)
We reserve the right to forfeit your booking, upon arrival, if we feel our equipment could be compromised or damaged, due to site conditions.

How much space do the tiny tents & mega need?

Can we have food & drink?

Of course! Please use your best discretion with food & drink, but you will forfeit all or part of your deposit for permanent stains or damage.

Does it need to be dark outside to see the movie?

Yes! It doesn't get dark until about 9pm or 10pm in the summer. Plan your party accordingly OR ask about an indoor movie set-up. (Tip: the garage works great!)

What is your cancellation/refund policy?

A minimum of seven days' notice is required if the party needs to be rescheduled or cancelled. Failure to do so will result in a charge of 50% of your party total.
If outdoor equipment cannot be set-up due to adverse weather conditions, we will reschedule your booking to the next mutually available date.
No refund will be given should adverse weather occur once equipment has been set up.

How much is the deposit?

The deposit is half of your party total and must be paid within 24hrs to reserve your scheduled party.